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Service Philosophy
Service Commitment
Professional Design
GeniaWPC FAQS
1.What's WPC?
WPC is the abbreviation for wood plastic composite. Its main components are 60% wood powder, 30% polymer material, and 10% additives. It has the characteristics of waterproof, strong durability, acid and alkali resistance, easy installation, and low maintenance.
2.Why are WPC products better than wood?
WPC products offer superior durability and performance that you can't get from wood. WPC decking won'trot, warp, or splinter; and they never require staining or painting to maintain great looks.
3.What's the distance should i reserve between the joist?
As composite and plastic material expands and contracts down the length of the product from changes in temperature, we do always require adequate expansion spacing left at the end of each product.Please contact us for more installation information.
4.How do GeniaWPC guarantee the quality of WPC products?
Raw materials: stable suppliers, quality control of moisture percentage, color and performance.
Granules: inspection of moisture percentage, size and color of granules.
Extruding profiles: constant extruding speed, quality control of color, dimension, surface flatness, distortion degree and performance test.
Surface finishing: sanding degree and grain evenness degree controlling.
Storage: clean and clear. WPC composite products are easier to clean and maintainance.
Ex-factory inspection: check the profiles on the top and bottom of the packages ensure perfect goods!
5.Can I have some samples?
GeniaWPC provides free samples while clients afford the express cost.
8.How to maintain WPC products?
Yes, we can make it.
6.Can GeniaWPC provides OEM/ODM service severce?
Yes, you can customize your own mold, and the mold fee will be fully returned when have ordered over 20 containers within 3 years.
7.Does GeniaWPC provide new product development?
We suggest maintaining WPC products by toweling with warm soap water.